Your clientsdon't waiton hold.AVA picks up.
You're in court, on a deposition, in a partner meeting, or running tax-season triage. The phone keeps ringing. AVA answers, captures intake, runs conflict screens, and routes the file before you walk back to your desk.
The intake load.
Three steps.
We Scope
Twenty-minute call. What kind of work you do. What systems you already use. How your team takes calls today. We map AVA to your existing workflow — not the other way around.
We Build
AVA gets your intake script, your conflict list, your matter types, your routing rules, your calendar. We test against real call scenarios before you forward a single number.
You Forward
Call forwarding from your existing number. No hardware. No software install. AVA picks up while you do the work that grows the practice.
Questions firms ask.
Can AVA handle new client intake?
Yes. AVA captures full intake — contact details, matter type, urgency, referral source — and routes the file to your practice management software or CRM before you finish your meeting.
Does AVA run a basic conflict check?
AVA captures the new caller's name and adverse parties and flags potential conflicts against a list you provide. Final conflict clearance still belongs to your team.
What happens when existing clients call after hours?
AVA identifies the caller, pulls the matter context, and either books a callback in your calendar or routes urgent matters to the partner on call.
Can AVA send intake into Clio, MyCase, QuickBooks, or our CRM?
Yes. AVA pushes captured details into whatever you already use — practice management, CRM, scheduling tool, or shared inbox.
What about client confidentiality?
AVA records and processes calls under your existing privacy policy and your engagement letter terms. You set the disclosure language AVA uses at call open.
Let's scope it.
Twenty minutes. We figure out if AVA fits the practice. Pricing on the homepage.
Direct line. Mon–Fri 8a–5p CDT.