Group of twelvecalling Friday night?AVA's alreadycapturing the booking.
Front desk is checking in three guests. The phone won't stop. Wedding inquiry on line two. Late arrival on line three. Catering vendor on line four. AVA handles the overflow — reservations, event leads, vendor coordination — and routes everything to the right person.
The intake load.
Three steps.
We Scope
Twenty-minute call. What kind of operation. What reservation system runs your bookings. How your event sales team takes leads today. We map AVA to your existing flow.
We Build
AVA gets your venue capacity, your booking rules, your event packages, your vendor list, your front desk SOPs. We test against real call scenarios before going live.
You Forward
Call forwarding from your main line. AVA picks up the overflow your front desk can't. No hardware. No system replacement.
Questions venues ask.
Can AVA take reservations directly?
Yes. AVA holds your reservation calendar — by venue, by date, by party size — and books direct into your reservation system or POS.
How does AVA handle event inquiries?
AVA captures full event details — date, guest count, type, budget tier, vendor needs — and routes the lead to your sales team or banquet manager with the file pre-populated.
Can AVA coordinate with vendors?
AVA captures incoming vendor calls — caterers, florists, AV, transportation — and routes them to your event ops contact with the relevant event context attached.
What about group bookings — twelve callers for a dinner?
AVA captures the group lead, confirms availability for the size, and either books direct or routes to a manager. No more "we can't fit twelve, sorry" losses.
Front desk overflow at 11pm — what happens?
AVA picks up while your desk staff handles a guest checking in. Captures the caller's reservation question, late arrival, or maintenance issue, and routes to the night auditor or on-duty manager.
Let's scope it.
Twenty minutes. We figure out if AVA fits your operation. Pricing on the homepage.
Direct line. Mon–Fri 8a–5p CDT.